My kids love this place but I've not left a review before now because honestly it had always been a mixed review between the service I received at the front and the service I get during the food and gaming process ..
It's a lot more confusing to learn how to load the cards here and to get the best bang for my buck especially with my coupons .. Admittedly I do not always plan my visits so keep in mind they do have deals but paying attention to their website will help with that ..
Today after a visit for the mall that this place is next to attending another attraction they ran out of pizza and I decided to let my son have a chance to come here ... I have another daughter who is 11 so we always opt to get two fun cards and we joined VIP but I always forget ... the cashier we got was Ibrahim and he's super sweet but shy and wasn't sure the best route to help me get the most bang for my buck when I saw my total got to $86 when he consulted Billy one of the managers he simplified the process with a smile and made sure I got my $10 off a $100 like the email I got in the easiest most value friendly way without making me feel dumb or upset for spending $90 .. honestly for all you can eat even at places with about the same level food my kids get to have fun and play .
Depending on your kids there may be other options that are better but for mine ages 8 and 11 this option beats competitors close by because my son isn't old enough to do a lot of the adrenaline stuff and that isn't my daughters thing ..
Listen I'm giving this place 5 stars for an all you can eat gaming experience for adults and kids to be able to enjoy without breaking the bank or causing tears of upset for not being big enough or boredom for not having fun ..
Sometimes I've been and I have wondered why the food and the mess isn't taken care of but as I was reminded today management here wants to help so if you're friendly and ask ..
Managers like Billy will take care of you ...