Typical big business is displayed at its finest from this corporation and store.
We bought a washing machine and we waited patiently for delivery. The day before delivery they called and said it now had cosmetic damage from possibly a forklift. We agreed on a deduction in price based on over the phone description. On delivery the guys said they swapped it out because they "knew" I'd reject it.
Well in hindsight and after thinking about it later, Lowes stated they only had this one left so they swapped it with the floor model.
3 days later and it's broken. Mind you they now are giving a different brand washer but it took close to 12 hours and a request for a manager to handle my calls. The appliance department wouldn't answer my calls as I sat on hold each call.
Now I wait 3 more days for my new washing machine as my laundry is to the ceiling since I'm involved in dog rescue.
Time to pull the basement doors off again and disassemble the new-old washer and move my antique car out of the way. Joy joy