James is awesome. He is very professional but very comforting at the same time. I went in with a fairly recent tattoo about a square inch in size. I initially bought his groupon and continued on with his services afterwards. I'm not going to lie, it hurts a lot, but I'm glad I chose to go to James. My tattoo is almost gone after (I want to say) about 7-8 sessions and my boyfriends disappeared sooner than mine. I highly recommend Clear Out Ink!