This is a Review for https://www.budget.com.
I was a victim of a Bait & switch. I needed to rent a vehicle that could hold 7 people. I picked a cadillac escalade and used Budgets "PayNow" and saved a few bucks. I did everything online, reserved the car and paid. My email confirmation said I rented a Jeep Wrangler.- I NEVER even looked at that vehicle. WTF. Long story short after calling Customer service 1 min after confirmation, they said I had to pay $50 to cancel the reservation or $922 to upgrade to a cadillac escalade. This is what I get from straying from alamo.....I paid the $50 and now I hate them!