I am a major food fanatic but I am even more of a customer service fanatic - so when my brother and I went to try this restaurant ( based off of what we expected to be good reviews...) we were shocked and disappointed in the food and the lack of customer service that Latitude Eight offers!!!
As we arrived the waiter and the owner made us wait in their doorway ( as they have NO waiting area) while they checked their EMPTY reservation list ( I assume their poor attempts to act like a fine dining establishment...) -
Finally the owner points to a table and tells us that he allows us to sit there ( I assume I should have been overcome with honor that they might allow us common folk to sit in his restaurant ( hahhaaaa) ) - even though I was already irritated from the moment we arrived, my friend calmed me down because he really wanted to try their food so we ordered.:
-Pineapple Seafood Curry ( too sweet with almost no seafood. It seemed to be just broth and rice!!!)
- Pad Thai ( extremely greasy and overly sweet as I have had better!!!)
I knew the contents of my review when we realized the lack of customer service from the waiter and the owner who never once checked on us or made sure that our food was ok!!!
CUSTOMERS BEWARE!!! This OVERPRICED Thai restaurant is not only less than mediocre in food, but the customer service from the waitstaff and the owner is extremely RUDE... they almost go out of their way to make customers feel uncomfortable and PISSED OFF!!!
** I recommend THAI CAFE ( chandler blvd and loop 101) for BETTER FOOD, SERVICE, & Price!!!*** go there- I promise you wont regret it like I regret my experience at Latitude Eight !!! **