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| - Dear Crudessence, I didn't come with huge expectations, but I left hugely disappointed anyway.
I was with a large lunch party, and I had just finished eating not too long before, so I ordered a chai latté and a cookie from the menu. The rest of the table ordered full lunches (salads and stuff, which looked tasty). You'd think that with just a hot drink and a cookie, I'd have received my dish in a timely manner, no? NO. Everyone got their food first, before the obviously frazzled server threw a packaged cookie in front of me on the table - no plate, no napkin, no nothing. Not only was the package basically impossible to open, other than with my teeth, but my latté was rapidly cooling to an unsatisfying lukewarm before I managed to dip a cookie in it. Ooooof. Truly an awkward, unpleasant experience. Like... even a plate to catch my cookie crumbs would have been nice... tiny cookie, too - certainly not what I'd qualify as a menu item... it was really a cookie afterthought... seriously, don't mess with my cookie.
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