I scheduled a Saturday appointment at 7am and no one was there. I drove 30 minutes to get there, and waited outside for an hour until someone finally showed up. I was told it was a scheduling error, but they would get me in to be seen. I was on the verge of going to urgent care as I have a very painful type of rash on my lips. The doctor that saw me basically asked what type of product I have been putting on my lips and came to the conclusion it was because of burts bees... Without even TOUCHING my lips, or looking inside my mouth. It was just from an observation. I am extremely disappointed and don't feel I got the treatment I deserved, especially considering I had been sitting outside the office for over an hour. My appointment should not have been rushed, it was not my fault that the scheduler messed up and told me the wrong day and time. Now, here I am a few days later worse off than I was before. I tried to call the office, and was told I would get a call back today after she spoke with the doctor.. Well, it is 5:46pm and I am still waiting..... It would have been nice to hear back so I may be able to get some relief! I would avoid this practice at all costs!