Everyone knows Nordstrom has a fantastic selection of clothes, shoes, jewelry (real stuff on line), cosmetics etc etc but what I truly love is the customer service. I have been here several times and not once did I have to flag someone down to help me. I know what I want when I go so to have someone ALWAYS willing and asking you if you need help is so great. They must treat their employees really well because everyone seems to always be in great mood. Neimans is 50/50 at least in my experience.