Average dim sum, terrible service.
I recently had Dim Sum with my boyfriend here a few days ago. It was around 5:30 PM and there was only two other small parties in the restaurant. In short: we got there at 5:30PM and left at 7:00 PM and only got offered their selection one time.
We told the hostess/waitress we wanted to do Dim Sum right when we sat down. We ordered our drinks and I got my tea relatively fast, but it took them at least 10 minutes to let us know that their soda machine was broken and couldn't provide my boyfriend a Sprite. That wasn't a big deal as he just ordered a different drink.
They brought around the dim sum cart ONCE. Literally ONCE. We had gotten a few items off that first round, but NEVER returned. We were NEVER checked up on, never asked if we were okay and never asked if we wanted anything else. At one point, we actually put a timer on to see how long it would be until someone would at least offer up to close our bill.
Basically, an hour and a half of my time, money and appetite was wasted at this place. I don't think I ever want to return (which is a shame because it's nearby and they have decent food - if you ever get a chance to be offered something) based on this truly awful experience.
If you're hungry and expect to be happy from Dim Sum, don't go here. You'll end up hungry and irritated.