I am in the middle of a pet emergency, and I am very impressed by the compassion and care of the vet. He was very kind and gentle with both me and my kitten. He listened sympathetically, fully explained all of his recommendations, told me when all of the tests should be completed, offered to call me throughout the night, invited me to come back and visit my pet, and reassured me that he would take care of all of the details with my regular vet. It has made a stressful situation much better!
My only complaint would probably be the same anywhere - it's costing a lot of money! The bill is already equal to a month's rent, and we haven't even made it through one night.
Honestly though, it's worth it.