Today I went to pick up an online purchase and as I was already there I decided to look around as I need a new laptop. I must say the customer service there is excellent. Not only did the sales person help me but actually called on a another person more knowledgeable to answer a question he did not know.
Last week I also came in with a problem on my camera that I just purchased and not only did the customer service person help me, she also drew in a geek squad member who sat down with me to solve my issue.
One time good customer service I thought I was lucky getting a great sales person but 3 times is good customer service training on the company's end.
Thank you Best Buy for over the years I gravitate to your store for my purchases. Best staff, best service, best prices! I can see why I shop here.