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  • We have been going to SuperMex and Jalisco for years, the food has always been amazing. We saw it has changed to new management and decided to try it out with our family of 5. I'm in the service industry and understand both sides but we had hands down one of the worst servers ever! Our food sat in the window for about 15 minutes while the waiters goofed off and never got refills for our drinks, we left unsatisfied. After sleeping on it, my mothers as still displeased with service and decide to modify the manager, Denise. Denise said she knew exactly what waiter we were talking about and will make it up if we gave the restaurant another chance. Went in there tonight, a party of 2, and Denise made it up by giving us a whole 15% off! I will never go back to the restaurant EVER again. We still took care of the bartender Evian because it wasn't his fault. Chapala and Lindo Michoacan are much better choices for service and food. HORRIBLE CUSTOMERS SERVICE.
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