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| - Not sure what's going on, if the owners have changed or whatnot, but the last three times I went to Serrano of late, the chicken was totally off. Dry and lacking of that yummy "fill your belly with salty goodness" feeling. Also, whereas the staff used to be women and there was always an elderly stern looking lady sitting at one of the tables (behaved like the, or an owner, of the place), the last times we went, the staff were comprised of pushy, borderline rude, men. When I ordered an whole chicken, they tried to convince me to take the leftover parts of previously cut chicken, and when I refused, they had attitude. Won't be giving them another shot since this place is really out of my way, and was only worth it due to the great product they used to have. Seriously, my local Metro does much better at this point!
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