We had dinner next door and wanted to get some fresh donuts for breakfast. We do also like Dunkin Donuts but they only baked the donuts once a day. My kids enjoy watching the donuts being made and wearing the paper hats.
It was 9 PM on a Tuesday night. When we came in they were making pink donuts for Breast Cancer Awareness - great! I asked one of the workers near the machine if they had a flavor or where just pink in color. She said just color. My three children stood by the window and watched the machines. My husband and I were the only ones in the lobby waiting. There were two workers waiting on people in the drive-thru. They both ignored us. After a few minutes my husband took a seat. Another woman came in the front door and stood near me. Still no one even told us that "they would be right with us". The woman and I commented that they wait was ridiculous and no one had acknowledge either of us ....still. As the two workers filled their boxes near where we were waiting, they didn't even take two seconds to smile at us or tell us ANYTHING. The small female server (with a few piercings and tattoes) yelled at someone in the back. The Manager came out and we figured maybe he would help us. He went to help the three workers in the back and started putting donuts on trays.
The "chubby" worker finally came near us. Without saying, "hello", "sorry for the wait", smiling or making any 'eye contact' what so ever she asked to take my order. I wanted to select a dozen donuts. I gave her my order
swiftly ....AS I HAD PLENTY OF TIME TO MEMORIZE IT. She asked if there was anything else that I needed. I said "no" and paid in cash so as to get out of there more quickly. She didn't offer me a receipt or I would have mentioned her name in this review.
I guess next time we will use the drive thu window seems they seemed to be the priority customer at this location!