The Food was tasty and fresh.
the Staff was very knowledgeable and could advise on what to avoid or what to choose for the group I was in that had a multitude of different diet restrictions, (no pork/no gluten/no dairy/no red meat) etc.
They replaced a friends drink that she ordered that she did not like w/out hesitation and was quick and clean.
(The menu is very mixed and some items are very good value while others a little pricey) but also considering this restaurant is not fast food and it's in the downtown core, it's to be somewhat expected.
I had a good time; but to each their own (per the other reviews I read here)