Food was mediocre; service was perfunctory and insincere, but the manager did stop by to talk with the patrons at each table. When I indicated that my BBQ Chicken Flatbread was stale and chewy, she comped it and made sure my subsequent order was done right. That's good customer service. Wish they'd get it right the first time but nice that there was a recourse! For context, I really loathe TGIF but there were no other options to sit and work while I waited three hours for a flight....