This store is on my way to work and it is the only one so I am forced to stop here to get my favorite coffee. Their employees are very rude. I am moving on Saturday and I cannot wait to not have to come back to this location.
My experience today was the last straw.
No one was in line to order in the drive thru so I went right up to the menu and waited a good minute before anyone said anything. I order, and a man repeats the order back to me completely wrong. So I go to correct him and a girl cuts him off over the speaker "yeah. okay. we got It. pull forward"
Okay....rude.
I get to the window and a man rang me up. In the process of doing this a girl comes up to him and asked him "since you're doing that, can I clock out now"
I've never had a good experience here as far as the customer service. I go there everyday and not one person has ever asked me my name.
I worked at Starbucks before and that's why I'm being so critical.
Today was my last day going to this location.
The stars are for the coffee. It's great!