Made an oil change appointment last week Monday for today Monday, March 26th at 11am. I show up to my appointment 30mins early & the guy asked if he could help me, I told him I had an appointment. & goes to tell me that he only has one technician & it would take up to 3 hours. I asked him to reschedule me & they didn't have any available times for me until the following week. I just find it ridiculous that I made an appointment over a week ago & then I get there & they can't because they're unprepared. This place always takes forever & are basically no good as it is.
So instead I called the pep boys down the street & they were able to get me in ASAP & changed my oil in an hour.
Never going to this one again.