Really really poor customer service. I will never go back in to a verizon store. All of my changes and purchases will be done with the amazing people working online and on the phones. Walked out with a new iPhone6 and my sales rep "set it up" for me without my concent. C'mon man at least give me the courtesy of telling me that I needed to go home connect to wireless and upload my &@$ from the cloud. Had to reset whole phone to pull all my info in. Thank you Verizon sales associate for wasting my time. "All set" please!!!!! Never never again. Boo!!!!!