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  • I have a hard time writing this review because I shop here all the time. Service has been decent. And if this was any other day I'd probably give this place 3 stars. For craft stuff, I'd rather spend my money here, than Michael's. BUT every time I need fabric, those women stand back there and gab and completely ignore customers! Today I needed some ribbon cut. There was no one waiting at the counter for service, just me. There were 4 ladies behind the counter. None of them bothered to look up or look at the other side of the counter where I stood. So after a while of no recognition, I asked if I needed a number to get service. One of the ladies (going to use that term loosely with that one), glances at me and says, "after I finish what I'm doing I'm off the clock so someone else will have to help you." Wow, really?!? You win customer service of the year award!! 2 others went about their business without ever saying a word to me. Not even, "I'll be with you shortly." Finally the 4th lady came over, continuing to talk to the others as if I wasn't there. Looked at me. Did not ask me how much fabric I needed. Just looked at me. Then continued her conversation, printed my receipt and walked away before I could mutter a snarky 'thank you'. Horrible horrible service. Since this isn't the first time with problems in this department at this store location I'll be taking my business elsewhere!
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