If I could give 0 starts I would. Before you consider adopting a dog from Susan Steiner, Google her. You will see a consistency of good hearted, innocent people trying to provide a good home for dogs in need being obliterated for saying the 'wrong' thing or 'asking the wrong questions, or ANY questions whatsoever. It's her way or the highway. I feel sorry for the dogs in her care, but do yourself a favour and look elsewhere for a reputable, respectful shelter.