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  • I give these guys a solid four, good job on renovations and revitalizing the property. A few highlights- centrally located in downtown, easy self parking (except it starts on 7th floor), free for hotel guests. Property is nice and fresh, even the garage looks newly painted. Check in time is 3, check out 12. Check in went a bit awry, but I think it was a one off. Getting through line was very quick, getting through check in on the other hand took 20 min. First, the clerk processed my ID, CC and the whole bit, asked a whole bunch of times which one was my first name on my ID- come on dude, we are locals, same order as on your ID. Then after doing whatever in the computer for good 7-8 minutes he hands me a piece of paper and tells me- all set. All set for what? No room key, no directions to elevator. What just happened? Did I refinance my house? He goes- oh. Wait. You are checking in. Yes. Yes I am. We talked about it. Another "what's your first name? Can I see your ID? CC?" Same circus. Finally hands me a key. I ask for second key. SAME CIRCUS again. He finally looks up and goes- you are all set. I say- so...I can't have another key? He responds with deep frustrated sigh and goes "let me try again". Oh no.... Let's not try again...more fussing ensues and he finally explains- this thing is down. It will be a half hour. Ok good. We could have started with that. The entire interaction took 20 min and the only bit of conversation I got was repeated requests for my name, ID and CC. Meanwhile the guy next to him is chatting up a storm with guest after guest, talking about rooms, zip line, explaining all deals and coupons enclosed with the key. Not my front desk nazi. The room is spacious, so is the bathroom. AC unit is a noisy old school contraption and there was a peeling outside decal cramping my 31st floor view, otherwise very nice. Bathroom is definitely looking like it will be the last stop on the route of the remodel train. Many mirrors in the room, love the one by the window with a huge ledge- awesome spot to put all your make up stuff on and go at it with eyeliner, with great view and lighting. Appreciate that the dining guide has actual full menus of all restaurants on property, plus delivery options. Doesn't seem like there's room service. Elevator is a fancy concept of entering your destination floor before you actually get into elevator. Very cool, and a girl posted in the lobby happily explains how to use it. Pool open 7-7, yay. You actually have to walk out to valet area to access it. No frills, small space, but it feels cozy. Jetted hot tub. No bar, boo. Property has an interesting second floor "old school casino" area, complete with a bar (only two weak beers on tap, stick with "The Long Bar" downstairs) and an outdoor patio, fantastic for people watching, must check out. Dining options are an incredibly efficient McDonalds, The D Grill, fancy Italian steakhouse, Andiamo, and Coney Island hot dogs. Altogether- recommend.
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