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  • terrible customer service.. I bought a very expensive bag and was expecting to hear back from the girl I bought it from if there was any issues with getting it shipped. When purchased she told me it would be in within 3 business days. 2 weeks later and I'm still waiting for a phone call, so I decided to take matters into my own hands. Calling was a disaster no one answers the phone and when I finally come around to someone the girl on the phone is telling me she can't help me and no one can take my call. Like what? For an expensive retail store they should never treat their customers like that...... Took a week for the girl to finally give me a call back. I waited 3 weeks for my purse when it was in the store a week after I purchased. On a different occasion, my mother purchased shoes from their shoe department. It took 3 weeks for us waiting to hear back to finally call and only have the girl on the phone tell us they didn't have her size. Yet again another huge disappointment!!!! Are you kidding me it took your customer to call for you to inform them... Upsetting!!
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