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| - 4 stars are for my masseuse, Monica. For the spa itself, I would probably give it 2.5 at most. When we first arrived, there wasn't anyone in the front to greet or check us in. We arrived promptly at 3pm, the time of our appt. When we checked in, they rushed us to change because we were already into our 50mins massage time. WTH? Not only that, but they didn't instruct us on anything; what to change into, where to go afterwards, etc. Not only that, but after I changed, I waited close to another 10mins before my masseuse came out! WTF? If you're going to rush your clients, the least you can do is be ready for them when they are. Thankfully my masseuse wasn't like that. She even walked me to the restroom before my appt, then took the time to do a complete massage. I sprained my ankle the night before, so she took extra care of that and even gave me something to put on it afterwards. Wish we had the time to enjoy the rest of their amenities. Loved Monica, didn't like the rest of the staff.
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