Business class review:
London Ontario business lounge is pitiful sealed off only by a bit of frosted glass and a few couches and a Keurig coffee maker.
Union station lounge is nicer than london and Ottawa from what I can remember and union station has a nice welcoming check in agent as well as complimentary soft drinks, juice, Keurig coffee maker and the regular tv and newspapers. Very spaciou, modern looking and lots of outlets to charge your electronics.
Onboard meal service can be good but don't get the hot penne pasta for the love of God... Absolutely tasteless. Tried to reason with them that if they had any other plates left over that I could have one of those instead as I had not eaten any of my meal (other options were turkey stew which didn't look very appetizing as well or the cold poached salmon). Was informed that I would have to pay $12 to get a different meal regardless of whether they had anything left over.
Well okay then!!! I'll just enjoy my uncle tetsu cheesecake and the open bar cart I suppose :)