Upon arrival of This establishment I had high hopes! I seen their commercials on the web and was impressed. when I entered Panara bread it was pretty busy I arrived around 6pm on a Sunday if your curious,I then walked over to the registers and their was no staff.. for about 10 seconds I waited and was then greeted by a nice cashier who serviced me greatly I placed my order I then looked for a table but upon looking at the first table I came across it was not so clean... when I entered Panara bread I noticed the staff were wiping down this particular table I was a little taken back that it was not so clean their was still crumbs on the seats of the table it looked as if the they wiped up quickly and really didn't care I took it as a lazy employee doing half ass work... Anyways I was notified within ten minutes of placing my order that my food was done I was told to have a great day with a smile from another staff that was not my cashier which was very nice. I then proceeded to walk out to my car I then buckled my daughter in her car seat when I presume the manager called me by my first name and stated I'm sorry but we forgot your sandwich he apologized and wished me a good day. I then went home and ate the food I ordered for myself and my girlfriend. She claimed she liked it but she didn't seem impressed now I ordered their version of chicken Alfredo. When I opened the packaging and had my first glance I was not impressed it appeared to me that the chicken in the Alfredo was not cooked along with the Alfredo it self it had no sauce on any of the chicken and had a bit of a pinkish color to it;/ the taste was horrendous. the meat tasted like turkey not chicken their was no chicken mixed in just sprinkled on top from appearance and after my first bite I noticed that some of the noodles I guess you can call it didn't appear to be cooked all the way it had a raw look to it...disgusting! never again will I go back to Panara bread I had to throw the food out to prevent from getting sick! Their customer service is outstanding but if your going for food be warned you may have food poisoning in your future good luck.