I went in to this Discount Tire because I had a nail in my tire. I called first and spoke to Dennis. Dennis was amazing. He took control and quoted me $15.00 and we were ready to go.
Then the trouble began. This other guy calls out my name and said that the nail hapenned to go into the tire real close to another patch that was on the tire. What can I do. I said I will buy another tire. I had no problem with that. The problem that I had is that this guy said they did not have 1 in stock so he offered me 2 tires that were slightly smaller than my other two. This was blatantly a scam on trying to make more money on me for 2 tires. I wanted to leave with the nail in the tire and go somewhere else. This guy avoided me for over 20 minutes and then when I went out to my truck the guy all of a sudden came up with my 1 tire and the exact size. How obvious is that!
Why, if they were truly tire professionals want to sell me 2 different sizes of tires.
The only reason I did not give this review 1 star was because Dennis was amazing. Beware of the Manager at this place because if he condons this type of sales strategy then he is guilty of customer abuse and bad sales tactics and the employees are just following his lead. I would be very careful and call their bluff.
Thank you!