This Ford is the worst customer service I have ever encounter from salesman, managers treat people like crap. That is why it has such low stars this Ford is horrible! I witness a girl that was treated really badly by a manager and they never even cared to apologize to her. It was a manager with a bald head and big beard not very professional. I wrote a statement for this girl and her fiancé just in case it has to go to corporate because she was treated unfairly it was just unprofessional the environment. This girl was with her fiancé and even then fiancé was treated badly. I offered her and him my number as a witness but they were looking at brand new cars and they ended up buying at another dealership at the end where they got treated very well. I also will not be referring any friends here and I have a lot of friends in which will not be going to this dealership of course at all!