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| - I've been going to the LA Fitness on University and Stapely for about 16 months now, after moving to Phoenix from Tucson. I've been to a few other LA Fits near me, as well as some of the former 24hr Fitness locations. But this is by far my favorite location! It is generally clean and well kept. It is VERY spacious! At some of the other gyms I feel like when I'm squatting I'm going to wind up sitting in someone's lap. There's plenty of equipment and even during busy hours it never feels claustrophobic. The staff there is fabulous. John, the GM greets me by name when ever he sees me and he always is professional and pleasant with members. Nicole, the Operations Manager, is really the unsung hero of the gym. She puts up with a lot and yet always has a professional, courteous and warm demeanor. She goes out of her way to help people. Granted, as a former personal trainer, I have a different perspective because I understand how corporate gyms are run. The people who complain and criticize the staff have a limited view of what really goes on; and as someone who deals with the public and in customer service I can appreciate what the staff is faced with and how sometimes they are restricted by corporate policy. My background, though, helps me see how valuable these employees really are! The other thing I love about this gym are the members. Of course, there are your typical meathead types. But mostly, everyone here is really nice, respectful, and knows gym etiquette. As a women, I have NEVER felt uncomfortable, disrespected, or intimidated. In fact, I've made many of my friends here! This gym and these people made my transition to Phoenix SO much easier!!! This gym is my home away from home and I would recommend it to anyone, especially women who might be a little "gym shy." You won't be intimidated here. You won't be judged. You also won't get pizza... But you will get encouragement and see better results because of it. And isn't that what's important?
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