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  • I went to REI after my workout and I didn't buy a single thing. So why the five stars, then? I am giving 5 stars to Alex in the shoe department. I went in looking for Merrill or New Balance cross training shoes with the minimalist sole. Alex knew so much about the shoes and how they were going to fit and what each one would be better for. He knew the New Balance shoes had a very rounded toe box and the Merrills had more of a square toe box. I tried both on and Alex gave me space while I tested them out and the was good to come back and check on me a number of times and see if I wanted to try other sizes. The New Balance to my surprise seemed to fit shorter than the Merrills and that probably had to do with the shape of the toe box. Alex also told me that in two days, the 20th, that REI members would be entitled to a 20% off sale online. That is what I decided to do is to order today so I can capture the sales price. Make sure Alex gets credit for my sale! The entire time Alex was waiting on me I was surprised at how well trained he was and how much he knew about the inventory. It's impressive in this day and age. It will also create customer loyalty. If you need shoes, I hope you get Alex to assist you in your purchase at REI.
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