These are great apartments, dont get me wrong, I moved out of state not knowing anything about Las Vegas and Susan in the office was nothing but extremely helpful, showed me the apartment and pretty much sold me on the property. Maintenance always fixed issues fast and I feel safe living there. I was event thinking about renewing the lease but I can honestly say this is not going to happen. The reason I stay and put up with the residential manager there is because Susan always saves the day with bubbly personality. If you plan to live here dont plant to be late even ONE day or they will charge you up the A** in late fees, they say you can pay online but they charge you a crazy online payment fee and they dont have a rent drop box, I made the mistake to slip rent through the door and was called in the morning by residential manager pretty much telling me how its wrong that I did that and was not considerate at all knowing that I couldnt work around their schedule of the office. It honestly felt like your boss calling you to berate you because you did something wrong. I guess me having a job and working to pay rent doesnt matter. I can honestly say that the interactions I have had with Paki have been nothing but unpleasant, he is rude and doesnt care about customer satisfaction. I can say its a shame they have such horrible management, Susan and Stacey do a great job but Paki ruins it for everyone. What a shame.