Was very disappointed with this practice. We have been going to them since my little girl was a year old now seven and a 4 year old son we never had any problems. We missed an appointment for the first time in the 6 plus years we have been going and we received a letter 2 days later saying we missed an appointment and they no longer will be able to take care of my kids. I always thought the the practice was professional, great with the kids and our kids where never a bothersome either; to do that to us really broke our hearts that they would do this over one overlooked appointment. Very saddened by this!