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  • If i honestly could give her a 0 star, thats what this salon actually deserves to get. Hospitality wise i have no complaints, jenny offered me water which was very sweet, but service wise its horrible. Im not usually a big deal maker, which is why when she messed up my nails, i left with a 10% discount. I thought u know what, ive been here for almost 2hours i just wanna leave. The same night, i could not do anything with my fingers because they were hurting really badly. The lady who did my nails pressed too hard on the nails with the glue. On top of that, glue was stuck to the skin under my nails, so i had to grab something sharp from my cousins house and actually start scraping my skin off the glue. When i was done, the under of my nails were all red and hurting so i thought i should call jenny and let her know what happened. Once ive explained to her what happened she started getting really defensive saying it was all my fault. That i didnt know what i wanted and that im just a thief who doesnt know anything about nails and that this was the first time ive done my nails. I tried explaining to her that this is not the first time and i might not have as much knowledge as she does, but i do know the minimum because ive been doing my nails here and there just in montreal and that this is THE FIRST TIME MY NAILS HURT. She started accusing me that im a thief i take advantage of their services and ask for a refund after. I told her listen jenny i dont want your money back i just want to make my nails better because it hurts and im trying to consult with you to see if theres anything i can do to make it better. She offered me a refund telling me she doesnt want to deal with people like me and i should take my money back and never cal again her store. Im 24 years old, ive been doing my nails 2-3 times a year since probably i was 16, and i can tell you this much, this jenny was very impolite and disrespectful and so far, the worst salong ive ever been. Yes it wasnt expensive, 30$ for gel like hey thats pretty cool, but id rather go pay what i usually do at 45$ and not have to deal with anyone like her. Very very very disapointed. Not to mention my cousin found this place through yelp for a 4.5 out of 5 rating. HORRIBLE.
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