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  • I am disappointed with my first time experience at Sultan Kabob. I was waiting in line for over 25 minutes to make my order when there were only 4 customers ahead of me. This was because there was only one worker working at cashier. But haha not only was she cashiering, she was calling orders for people's food, putting in final touches on plates and going back to the kitchen doing God knows what. After waiting in line for over 25 minutes, I finally had the chance to make my order. I couldn't even finish my order because I was interrupted when the lady left to go call out another order and fix up a plate. Also, I was wondering if I could pay in american dollars, so I ask the cashier and here's how it goes: Me: Am I allowed to pay with Ameria- Cashier: No, we do not allowed American Express I wasn't even asking to pay with American Express??? After I finally paid for my order, I had the chance to sit down. My feet were sore from standing for so long. I went to the washroom and might I say, it was not it good condition. Extremely dirty, toilet paper all over the ground, utterly disgusting. However, I can't complain about the food, it was good. But they need more workers so service is faster and customers are not waiting in line for 20+ minutes to purchase a can of pop.
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