Only giving them even a star because the man who serviced us to pick up the car was nice, but turned out the car was HORRIBLE, not what I reserved or even close. Tiny piece of crap with dents all over it. When I got on the freeway it shook at 60 and when I was stopped the engine would squeak like crazy. My daughter was embarrassed to even ride with me. Didn't realize I had inadvertently accepted $25day insurance because the man advised everyone gets $25 minimum required coverage. I thought that was one time $25, not all three days or that I didn't need it. Worst ever and will never, ever use again. $190 for three days in a car that was a death trap.