We took our cats for an annual check-up and vaccine update and were very satisfied with both the staff and the veterinarian. Dr. Buchanan had great catbed-side manner and was knowledgable on all the medical questions we had regarding our pets. I had no problem making an appointment over the phone, they had times available for my convenience and the price was very reasonable. The wait time from walking in the door to seeing the vet was about 5 minutes, the exam and vaccine administration did not take long but was not rushed by any means. We were in and out in under an hour. All in all, I would recommend this clinic and would not hesitate to take my cats back if the need arose.