The egg waffles here are more expensive than other places but are of slightly better quality. But I find it extremely unsanitary for the man at the front to handle cash and then use his bare hands to put the waffles into the bags. Use tongs or wear gloves!!! The man also never gives an accurate estimate of wait times. The first time when it was really busy, he said around 10 minutes and took over 30 minutes. The second time was a bit better but still waited around 15 mins instead of the 6 mins he told me when ordering. Considering this is all they make, they know exactly how long it takes to make each waffle. It doesn't take a PhD in math to give a reasonably accurate estimate given the number of waffles on order and the number of waffle machines they have. So he probably does it on purpose to get extra business, which is not cool if you are in a rush!
The original waffle is crispy on the outside and fluffy on the inside. The matcha waffle is great since the slight bitterness from the matcha balances the sweetness from the waffle batter.
The chocolate and orange waffle is nice to try, but the waffle is already sweet and the chocolate just makes it a little too sweet for my taste.
Overall, the egg waffles here taste better than the ones I've had from Pacific Mall, ChaPlus, and the two places in the Kennedy T&T plaza (Toast Delight and Pop Up House). I don't mind paying the higher prices for a better waffle. However, they need to get more waffle machines to improve the wait time. The man also needs to start using tongs or gloves to handle the waffles instead of his bare hands, especially after handling cash. If those two things are addressed, I would consider becoming a regular here.