About: http://data.yelp.com/Review/id/-DZzp7gEnQmaAghK0EXqfA     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • If I can give Safeway Tours no stars, I would totally be doing it. It's New Year's Day and my boyfriend and I decided to go Niagara Falls to spend the day at the casino. We called the hotline to make reservations in advance for 3pm pickup at Chinatown Center. 2 buses arrived to pick up passengers on time but even then, we couldn't get on. They allowed gold and platinum members to board first, which I completely understand. I figured that after boarding gold/platinum members, the tour guide would ask people who reservations to board next. Afterall, making reservations would actually mean seats were reserved. The girl responsible didn't even asked who made reservations and who didn't, she just picked and chose at her own discretion who can board and who can't. I went up to her explaining that my boyfriend and I had made reservations this morning and her response was RUDE. She said reservations must be made the night before 11pm and anything made in the morning does not count. She even suspected that I was lying in order to get on. I called customer service on the spot and spoke to a lady to see if that was true. After receiving confirmation that our reservations were actually made, the lady from customer service said she would call the girl. I was placed on hold for 15 minutes, while she tried to call the tour guide. The tour guide did not pick up. So while still being on the phone with customer service, I walked up to the tour guide to tell her to answer her phone because head office is calling her. She completely ignored me and said the bus is full and told me to call and make reservations. What nonsense! The lady from customer service then tried to explain to me that it must be because there were too many unexpected gold/platinum members that the tour guide didn't honour my seats even though reserved. That was not the case. They were seats leftover. She just didn't bother to look into who made reservations. The tour guides name is Savvy (or however you spell her name). She neglected my complaints and explanation, and she was completely RUDE in the process. What is the point of calling the reservation hotline and make reservations when the tour guide can pick and choose who can board at their own discretion? My experience with Safeway Tours is TERRIBLE. Absolutely unorganized and not professional.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 137 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software