I could give Kmart less than 4 stars because of the location. That said, all I had to do was jump on 85, get off at Freedom Drive, and make a right into the parking lot. It is a very easy drive.
I placed an order online because they had what I wanted in stock, in the store. The other big-box stores required that I order the item online and wait for it to arrive. The item was a specific booster seat that a certain someone wanted to start using NOW! I ordered online, got a discount owith my Sears points (from purchasing kids clothing/shoes) so that made me very happy. It took maybe 3-4 hours for them to process my order and notify me that it was ready for pickup. I went in, waited a few minutes before it was my turn for service at the service desk. She sent me to the lay away window towards the back of the store, then promptly sent an employee back there to assist me. The transaction was seemless and I was on my way. There was no waiting so I was a very happy camper.