If you are looking for a Chase Bank, that will be friendly and will handle you banking problems with concerns, THIS IS THE BRANCH.
After having problems with another branch and not getting through, for some reason after calling several times, Brooke Tenbrink took my call and was so nice. She informed me she would handle my problem. AND SHE DID.
Mrs. Brooke Tenbrink is the Branch Manager, at 637 N. Stephanie her branch will see to your needs and you will be able to have someone answer your calls.
I am new to Henderson or Las Vega, and I depend on YELP at all times for good information,