I bought a tempurpedic cloud from the Tempe Marketplace location in AZ. Floor model mattress with a new base. It was delivered today with a filthy torn base. This bed was purchase over the weekend for a Monday delivery - 2 days. They are telling me I will get a new base next Wed - NEXT WED. Worst customer service ever. Judy was the one who I called with the problem and not my sales person. She is rude and yelled at me even though I am the customer that was delivered a filthy bed and told me she did what she can and to call her region Jim Rogers but yet she gives me a number that goes to corporate and not his direct line. Supposedly she can't give that out. Apparently, they have major problems if that's the case. I would definteily not buy anything from this place. I am leaving the bed outside on my patio so they can pick it up when it works for them.
STAY FAR FAR AWAY!!