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| - My husband and I have ventured to the other Burgatory locations and knew what to expect regarding the food, decor/ambience, and service. Our expectations were met when we went to the newest location in Murrysville. Let me explain.
Food: Between my husband and I we have tried nearly all of the burgers on the menu and have been extremely pleased with the quality of the ingredients used, the execution of our orders to a requested temperature (I order mine medium which equates to "pink" on their menu while hubby orders his well done or "no pink"), and the inclusion or exclusion of particulars (no onion, etc.) If you visit a Burgatory, please order one of the creations off the menu! My mother ordered a burger which she created and was not nearly as pleased with her order. I had ordered of the menu and gave her half of my burger (which she didn't order because it had things on it she didn't like). Trust the chefs. They know what they're doing. They trained to create a delicious menu and have done so. My favorites are the Morty's Steakhouse and the Pot Luck burgers.
The burgers are served with house-made potato chips; a mix of both russet and sweet potatoes. These are epic. So delicious and well seasoned. If you're a big fan of fries, might I suggest an upgrade to the fries with your burger? Trust me, they're worth the upcharge.
Additionally, we always split one of the adult milkshakes. We could both handle our own but they are sizable and consuming both a shake and burger just seems too gluttonous, even for my hedonistic lifestyle. If you are set on ordering your own milkshake, can I recommend ordering it in a to-go cup? Alas, in fairly certain they can't do this with the alcoholic shakes but they are happy to do so with the Virgin shakes.
Decor: The ceilings are high with an industrial feel, witty takes on the sinful consumption of rich burgers and adult milkshakes color the walls. The place can be loud, but wasn't too loud for careful conversation, especially in smaller groups. This spot is probably best for groups of 5 or smaller. The bathrooms are clean and the bar is bustling.
Service: We did experience a slightly longer wait for our burger during our visit to the Murrysville location than to other locations, but since we never dine without the proper time necessary to enjoy our dinner and the evening (or lunch) out we were not distressed. The additional wait probably only required a few minutes longer than other locations, but considering we both felt we were starving the wait could have been only been 3 minutes while it felt like an eternity! In the end, the service was absolutely acceptable if not better than average.
In summation, I recommend any location of Burgatory to the burger coinnoseurr who isn't afraid of paying a little more in order to enjoy quality burgers in a better atmosphere. I recommend first selecting one of the burgers the Burgatory chef has created instead of creating your own (they went to school to craft these unique flavors people, they know what they're doing!) We will certainly be back to Burgatory in the very near future!
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