Did not have the best experience. I've heard great things about this place and have been wanting to check it out for a while. I stopped in today to get two bagels and two coffees. The guy that took my order couldn't look more like he'd rather be anywhere in the world but there. A lady came in behind me who must've been a regular because the staff knew her by name. They immediately started her order and put mine on hold. My husband and baby were waiting in the car so I was a little annoyed about this. When I checked out I asked for two small coffees. The cashier slammed the cups down and said it's over there and pointed towards the coffee. The creme brûlée coffee was completely out. I told one of the workers and he said, "ok." And walked away? So I chose a different coffee and then the half and half was out which again same guy responded, "ok" and continued doing what he was doing? At least let me know if you're going to re-fill it or say just a minute? The bagels were just ok, both had hardly any cream cheese on them. Maybe I just went on the wrong day, but won't be rushing to go back.