I have been going to this vape shop for a long time now and I highly doubt I will go anywhere else in the future. I don't stray far from my favorite berry flavored juices. I knocked one star off only because their blueberry is not good and it's normally my favorite flavor. The guys are awesome, Javier, Matt, Mathew and the others that I can't remember their names. They know me when I walk in the door and greet me like they know me. I'm older than your average customer but they don't treat me that way. My sister was recently in the shop attempting to return some leaking hardware and when the repair did not work, she took it back. She had purchased it from Freshop. She tried to persuade them but nothing worked. She was stuck with the leaky device. I was very disappointed to hear that and suggested that she go when Javier is there. I hope that they provide her the same excellent customer service that I have received.