I'm changing my review after a bad hair cut that was not handled correctly. I went in told her what I wanted, showed a picture and she decided to barely look at it and totally ignore everything I said. I said I wanted some short layers in the front and long layers in the back and I wanted victoria secret model hair. Instead she took the opportunity to do whatever she wanted and I ended up with chopped off layers of one length on the sides and no long layers in the back. It looked like I had 2 haircuts one that was shoulder length and the rest long. Nothing was blended, it just did not make any sense nothing about it was good. It was horrible.
When I went back to get it fixed by her she just kept trying to defend why she did the hair cut and why it looked good. Ignoring the fact that I was unhappy and I didn't like it. She just kept trying to cover her ass instead of listening to my concerns. The fix turned out ok but still not what I wanted in the first place.
I just wanted her to listen to me and stop making excuses. And I thought the manager or head stylist should have come over to talk with me but that never happened. The front desk girls were not friendly or helpful as well.
So I will never go back and I'm sorry for suggesting this place since I only got a trim the first time I went here and could have had the same cut from anywhere.