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| - 10/28/2015
I love sitting outside at the ClubHouse Grill on Litchfield and Indian School. I was never over the moon about the food, but I have had good nachos there, and rubens, burgers, etc.... Today, however, changed my opinion. YUCK!
Three of us gals went in for lunch. I had an egg salad sandwich on wheat. It came toasted, with mayo spread on the bread. It was runny and had too much mayo in the egg salad to begin with. This came with cold, overcooked fries. My friend's fries were the same way and one had a toasted piece of sourdough bread on her sandwich that was almost burnt black and bounced like a hockey puck. OK, now comes the good part. After telling the waitress, (who said they always serve it that way - toasted) she brought me another egg salad sandwich, still with mayo spread on the inside and the bread was stale. She did bring a new basket of fries that were a little less cooked, but still tasted weird. Then the manager came out and proceeded to make excuses. She was flustered and mad and had an attitude with us. No apologetic talk or expression whatsoever. I would NOT recommend this place until they re-train their cook / and also take a second look at how they prepare and present their food. Yuck. the waitress apologized and tried to make it right several times, however, with one look at that food I would have never brought it out to a customer to begin with. The manager jst gets a big thumbs down from us.
The food was bad there today, but then came the bill. They had taken off my sandwich and discounted my friend's meal. Printed on the bill was the following:
% COMP; GR ANGRY FOOD OVERC (meaning we were mad the food was overcooked?) - -- and
REPEATED COMPLAINTS
Really sets a nice tone to see that on your way out, and under it says
Thank You!
See you Soon!
Methinks not, indeed.
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