I've been an avid Nordstrom shopper for many years and was disappointed when we moved to a state with only two Nordstrom stores. After getting over the fact that there were no longer 4 Nordstroms within 20 miles of my house, I ventured to the Fashion Square location. Thank goodness it is one of the best Nordstroms I have ever been to!
I typically shop in the women's shoes, point of view, t.b.d, active, and juniors sections. The staff at this store really take the time to explain their products and offer valuable style advice. The girls in the point of view section recognize me each time and remember the brands I like.
I've used the tailoring service at this location (free if you buy a full-priced item) and was very satisfied with the results. I also have the business cards to two people from the shoe department who offered to set up appointments and pull shoes for me before I even come to the store. It's that kind of supreme customer service that makes Nordstrom unique.
Sometimes I like to shop without interference. I find the associates to be less pushy than some of the other Nordys I'm used to in California (of course, it varies by department). Also, the shoe department is kept very clean even during the busy anniversary sale.
Parking is pretty smooth. The lot next door connects to the store on multiple levels and it usually doesn't take longer than 5 minutes to find a spot.