The location is convenient and is by far the Starbucks I go to most often in Pittsburgh. The staff is super friendly and always asks if I want whip cream on my tall caramel frapp light (which I appreciate, because lets be honest sometimes it has been a very long day). It is a very quiet environment for the most part and every so often there is a notary that sets up shop (super convenient) at one of the tables. I agree that the parking situation is not ideal, but there is nothing much to be done about that.