This used to be my favorite smoothie place, now the service is horrible. I have been coming here since before this place was even renamed to "berry blendz" and I always get the Fruit Flirtation smoothie. During my most recent experience, i ordered this and it was so watery like a juice. It tasted delicious but it was not a smoothie. I asked to make it thicker and the person working responded with "this is how it always comes. If you want it thicker i have to charge you" I thought, you have to charge me for adding ice to make it thicker? When it never is this watery? The person took back my smoothie like a giant drama queen and made it such a hassle that I even bothered to ask. I feel like any other smoothie place would remake it. This person just grabbed my cup back as if I infested it with germs in the minutes I was holding it. They added ice and it wasnt even blended well after it was remade. It tasted like a juice with crushed ice now. Horrible service! Its so unfortunate because this used to be a place I frequent 2-4 times a week.