Ramon, Ramon, Ramon. Ive been in the service industry my entire working career. Also consider myself to be a great judge of customer service. Certain people don't have the sense to work with people. We have all met and work along side them. Some people do it because they sort of have to. Understandable. Others are good with it because its just in their swag. Its in your swag Ramon sir. You could definitely get away with working for a government spy agency or some $#!t. TO COOPERATE or whoever the big wigs are, REACH DOWN and grab this dude off the showroom floor. He's more valuable then you know. Send me and email if you need explanation. lclonclarkjr1@gmail.com Im just as busy as you are and I'm writing and signing up for yelp strictly because of this guys service. Gave the one star because again I'm in the industry. i know the horrible reviews are the ones that get the attention of the people who have control.